This tutorial covers area 3 of the Test Management Body of Knowledge (TMBOK) required for the Certified Test Manager (CTM) certification. This tutorial also counts as an elective towards the requirements of the Certified Software Test Professional certification.

Please ignore the session date shown on the course registration page. This is the date the course was first created.

Course Fee: 495 US$
Course Access Period: The 30 days starts on the day you receive the access code.
Presenter: Robin Goldsmith
Total Course Length: 6 hours, 28 minutes

Concepts:

Testing effectiveness is determined by one's testing process—the way we do things that produces our results. To improve test results, we must improve our testing process; and that requires meaningful, valid, and reliable objective measurement. Defect data are the most obvious testing artifact to measure, but they must be put in context and coupled with other key factors that are critical to enabling improvement. Not only do we tend to miss important measures, but we also often overwhelm ourselves with too many measurements. This interactive presentation describes a minimum set of metrics that testing needs to know, ways to make those measures within appropriate contexts, and methods to analyze and report to guide improvement. Techniques are suggested for overcoming resistance when getting started. Exercises enhance learning by allowing participants to practice applying practical techniques to realistic examples. This course has been designed for test, project, and system managers, as well as for testers, analysts, designers, programmers, auditors, and users who are concerned about the efficiency and effectiveness of testing within the overall development process.

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Please review the document titled "How Does it Work" which can be viewed by clicking on the button below:

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