This tutorial covers area 4 of the Test Management Body of Knowledge (TMBOK) required for the Certified Test Manager (CTM) certification. This tutorial also counts as an elective towards the requirements of the Certified Software Test Professional certification.

Course Fee: 495 US$
Course Access Period: The 30 days starts on the day you receive the access code.
Presenter: Judy McKay
Total Course Length: 5 hours, 33 minutes

Concepts:

Management in the technical world requires different skills than non-technical management. As managers and leads, we are dealing with highly skilled individuals who have their own motivations and goals. Molding this group into a working unit has many unique challenges. Put that already challenging task into the software test environment and suddenly your life as a manager has become extremely complicated. Not only must you deal with the very intelligent technical individuals on your team, but you must also deal with the external pressures of politics. Add to that the constant battle of removing the “second class citizen” aura that tends to surround test organizations and you may find yourself seeking a more rewarding career, say bagging groceries at the neighborhood store.

It's a difficult job at best but this course will walk you through building the team, also known as the Perfect Beast. We'll talk about making the team effective, how to lead a strong team, how to do evaluations, how to handle compensation (and that ever present fight for equity in pay) and how to do terminations and layoffs.

This class is focused on the needs of the technical manager with specific attention to the unique problems we experience managing testing and quality assurance staffs. Both experienced and novice managers will leave this class with valuable and practical information. This is not a course on management theory; you can read about that elsewhere. Judy McKay teaches this class based on her own real world management experience and a survey of techniques used by other successful technical managers.

To view the complete outline for this course, click on the button below:


Details on both certifications can be found at on the certification page by clicking on the button below:

Please review the document titled "How Does it Work" which can be viewed by clicking on the button below:

For cost and cities where this course might be offered, check our Public Training Schedule. To bring this course to your test team at your location, contact our Education and Professionals Services Group.

To register for this on-line course click the register button below. If you already have registered and want access the course, click on access course button.